Kenneth Malick

Review of Five Star Tours & Charter Bus ...

This is easily the worst company that I have dealt...

This is easily the worst company that I have dealt with anywhere. We had vouchers for the beer and pizza walking tour from Groupon and they refused to honor them. They insisted that we had to pay them additional money to take the tour and after we finally agreed to pay it, when we showed up for our scheduled and confirmed tour, they had no tour guide available and no tour for us. We took time off work to do this and got nothing in return for our money and effort. Do not buy vouchers for this business from Groupon because they will not be honored. Believe all the previous one star reviews. This company is a scam. I see the owner's reply that they didn't have the tour because of rain. Easy to see who is lying here. There was no rain in San Diego on Friday March 8 during the tour time at11:30 a.m. Easy to check weather records.