Emily K.

Review of Orthopaedic Surgery Center of ...

My family member was here last week for a total hi...

My family member was here last week for a total hip replacement with Dr. Kane. We had a nice experience while we were there. Staff members who made a lasting impression on us were: Yogita, Lisa, Amy, Chris, Kristen, Jennifer (at the front desk), Dr. Kane, and the anethesiologist (I forgot his name but he was also really nice). The nursing staff were all really nice to us. When a patient and family members spend a lot of dedicated time somewhere in a setting like this, it is important that we feel comfortable there, and we did. The center called and followed up with us after we were back home. I thought that was nice. We never ended up having the home nurse or Physical Therapist come to our home afterwards to work with my family member and that was not good at all. There were a few phone numbers and contracted companies we had to get in contact with, and even still: nothing. Luckily, my family member has a doctor/post-op appointment tomorrow so hopefully, we should be fine. Also, there are no patient meals at the center - you have to go buy your food from across the street. I thought this was not ideal, because a regular hospital has meals and snacks for the patients. Overall, we had a really nice experience there and are thankful for their care, and wanted to share our experience here.