I contacted these folks through the internet on a...

I contacted these folks through the internet on a Sunday and I was contacted by Christian first thing Monday morning. What a pleasure it was to work with him. He answered all of our questions and sold us the unit we went to look at. He was also very patient with me when I showed up wanting to compare of few other units :). He answers his phone and promptly returns my call with answers. The 5 Stars are for him!!!

On another note, I have not had the same experience with their service department. I have not made the first payment yet and have had to replace a few items on this "very slightly used" unit. All I wanted was for them to ship me the parts and we would replace since we live over 100 miles from this location. he insisted we bring the unit in for service. It took several calls and complaints to management before the service manager Bandy agreed to ship me the parts as long as I agreed to ship him the broken ones back. Okay, whatever. Since I now have Bandy's card, I contacted him direct again for information on another replacement part needed. No call returned after 6 hours and I was told he was in the office. This is when I called my wonderful sales person CHRISTIAN and he came through again! I'm a "second chance" person but so far, the service department, gets a "1 star".