Kazesis Whitfield

Review of Lakeland Chrysler Jeep Dodge(D...

The salesperson that we had an appointment with st...

The salesperson that we had an appointment with stood us up. Then we had to sit around for hours waiting on finance even though we were buying the car in cash. There was also miscommunication about when we could pick up the car after telling us they needed an initial down payment in order for us to take it home that evening. When we came back the next day the car wasn t ready when they said it would be so we had to wait more for someone to help us. We did negotiate a great price for the vehicle. Car dealers should figure out an express process. It always takes too long.