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Nick Hernandez

4 years ago

I would love to give 5 stars but I still have 6 or...

I would love to give 5 stars but I still have 6 or 5 more services left . This is by far the best experience I've had here. Jonathan helped me out and he was very helpful and friendly so I didn't feel bad on asking questions I had. I went in for an oil change today and to see if my ac was ok cause i noticed a wierd smell from it. This is when I was blown away. I asked how long it would take and he said 2 hours because I had a car ahead Which is fine to me. So I said ok I'll just wait in the lobby to see if I would happen. I've always had to wait 4 to 6 hours here for oil changes at this place so I get a shuttle home. But not today. I only waited an hour and a half which is a huge deal and improvement to me. When I got my keys Jonathan let me know everything that I had serviced on my car and let me know what I will need in the future. Like I said I would to give a 5 star rating but I still have more visits left and hopefully I do give that rating in the future . Thank you guys at ford in san leandro for a good start in my day and i actually look forward to going again.

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