Poor service

Poor service
Lauren at check in was great and Glenn at valet was fantastic. Beyond that the service ranged from 1 to 3
First issue. Requested to have the room made and it took 4 hours. This would not be an issue other then when I was leaving the maid was down the hall. I asked if she could do our room as I had requested and she said no she had to do the rooms that were checking out first. Needless to say when I came back at 2 pm I had to ask again
Second issue they don t have sensors on the mini bar and multiple items had been opened and filled with water even a can of pringles had been opened and put back. Attention to detail is a must for a 5 star hotel
3rd issue ordered dinner at 4:45 thru room service confirmed my name and room number at the end of the order. They said latest time would be 5:30. At 6pm I called to find out where the food was.
No order in system. Lady on phone said are you sure you ordered something. I told her cancel everything and I called the front desk to complain. 20 min later my bell rang they were delivering dinner? After I told them to cancel everything. A manager or something from food service should have called. Not send someone 50 minutes lates with a dinner I cancelled
Both Lauren and Glenn who were extremely nice said I would be amazed by the level of service and the attention to detail. Yes I was amazed by the attention to detail the lack there of