THANK YOU

THANK YOU
The rooms are just like linen clean.
The food is very fair and varied.
Staff cultured and friendly.
Value for money satisfies completely.
Organized free shuttle service to the skiers every hour and they have their own ski resort where you can leave your ski equipment or rent it if you do not have one.
Massages are good and more than fair prices.
There are shops within the complex.
They accept cards as a payment method.
WiFi is correct in rooms with a problem from 17 to 22h when it is extremely slow due to the large number of users and the low flow for that number, which can be solved by the optical network MTS to make guests happy.
CRITICISM
SPA center great but with a huge lack of total chaos where one does not know who drinks and who pays and even the children just walk and go in the saunas.
It is a disadvantage that if you call the known reception numbers very often and for a long time no one answers and after 10pm there is no one to answer the call until the morning hours.
The bathrooms, especially the shower cubicles, are poorly equipped with a luggage rack so let's say you have to hold the shower in your hand because there are no holders and you have nowhere to put anything because there are at least 2 shelves.
The laundry room is very noisy.
Fireplace where the fireplace does not work.
Electricians service a water heater and do not even have an instrument to check voltage, current, resistance or even an alumina. So first they change the heater and then the thermostat even though only the thermostat was defective more than obvious. Technical support is weak and slow to unite with those who should be answering rather than reporting from the front desk.