I ordered $80 worth of food from them to my hotel ...

I ordered $80 worth of food from them to my hotel while I was visiting New York... It included 3 desserts worth $10.50. They called to say that one of the three deserts was out of stock and asked if I'd like something else. I said no, and then they said "wait, it just came" and hung up. The food came, they handed me the bags, and they left. Then I notices that instead of the $10.50 worth of desserts, they had put in 3 cookies that they claim are worth $2 each. First of all, $6 worth of stuff doesn't replace $10.50 worth of stuff. And secondly, we didn't want chocolate chip cookies! I called slice, who called the pizza place and connected us. The pizza place said that they were out of the cake and just forgot the other two. I said I don't want the cookies, they can issue a refund or bring me what I paid for. They said they would come back to pick up the cookies and then issue a refund. Well they didn't come back or issue the refund. Two days later, I left the cookies in the hotel as I checked out, and I filed a complaint with my credit card. This company is crooked and petty. They think they can just cheat people and get away with it! If they fight with me over the credit card refund, I'll copy this review to every site out there.