Omair Sarfaraz

Review of UpCountry Canada

We have nothing but praise for the staff at Upcoun...

We have nothing but praise for the staff at Upcountry. Of note, we had the pleasure of working with Shannon Murphy at the Upcountry, Burlington location. We were looking for a study desk for our home office. . Shannon showed us a variety of different options within our assigned budget. Customer satisfaction was her priority. When our desk was delivered and we noticed some issues with the piece, we informed Shannon. She took it up immediately with the manufacturer and provided us prompt updates . Shannon worked with the delivery team to ensure we received the replacement product before the given date and went out of her way to make sure that we were happy with the final product. THANK YOU!