I bought a Philips ironing station at the test we ...

I bought a Philips ironing station at the test we found it defective. Immediately I returned. The Ideal company after 16 days does not answer my email. In conclusion I paid one thing on 7 .10 2018 and after 20 days I did not get the money or any other station. The Ideal restaurant does not work. If you order a product and the sample will work, you have had luck, otherwise you are in my case with the money in the forefront or at least blocked. I do not recommend the IDEALL company.