We just spent a horrible night at the Golden Nugge...

We just spent a horrible night at the Golden Nugget in Las Vegas. After making a reservation a week before our arrival, we were given a room with a broken bed and a bathroom with only a toilet and a sink, no counter. We asked for another room. We got a room which seemed occupied, the bed was not made properly, the phone was on the bed, candies were on the nightstand. We went back to the registration for the 3rd time to ask again for another room. Finally we got a decent room but we could not sleep, first because of the street noises and because at 4.00am they were cutting palm trees. I am sure the whole place couldn't sleep.
It was not the first time we went to that hotel, but it is the last time.