natalya rashchupkina

Review of Castle McCulloch

A pretty nice place to get married. Didnt care for...

A pretty nice place to get married. Didnt care for the customer service too much. Ground manager was great though and made a lot happen. But asked for ten chairs and got 20 despite 2 emails and 3 phone conversations. If you are having a small wedding and no reception afterwards they dont follow up a lot. Dont care for the small weddings. Comments were made like "no muss no fuss" about our wedding. I dont think my wedding is a no fuss event.... I asked for the great hall and paulette insisted we do the queens chamber. All of their suggested caterers and photographers expensive. My suggestion is do it all yourself if you can. No one went over anything with us once we came in. No one greeted us. We had to wait for a grounds manager for 45 minutes. My bridal suite was being used when I came in. Affordable and beautiful venue. Customer service is just not there which is disappointing.