Peter Dodds Review of Stellar Cellular
Terrible attitude and no idea what they're doing. ...
Terrible attitude and no idea what they're doing. I brought in my phone which was stuck in a boot cycle when I turned it on, the logo displayed on screen permanently and never started up all the way. I wasn't totally hopeful that a random store would be able to fix the bug, but I figured I would try anyways. The guy takes my phone, looks at it for 2 minutes, and tells me it's a "problem with the power button" and it'll cost $100 to replace it.
I have no idea how you would arrive at that conclusion given the phone *stays on*, it is not turning on and off or anything like that and the button feels smooth and clicky, not stuck at all. I asked how it's possible to get a permanent boot cycle with a broken power button, and they were completely dismissive and rude to me for daring to question their judgement. Literal quote: "Well, you came to the doctor, and that's my diagnosis". Completely snarky and rude.
I brought it somewhere else and they saw the problem for what it was, a SOFTWARE problem. They were able to fix it though the phone was wiped (which is okay since a majority of my stuff was on the SD)
I saw good reviews for stellar cellular for replacing broken screens and things like that. I have no doubt these guys are able to stay in business with things such as that. But throw them a REAL problem and they have no clue what they're talking about. Do NOT risk going here.

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