The room was nice. Both the reception and concierg...

The room was nice. Both the reception and concierge services are very good. I was a bit disappointed with the room ordering as the person answering my call was probably assuming that I was part of the group tour or something and said that my order would require so many coupons (which I have no idea what was referring to) and I could only order my food once I mentioned that I would pay with my credit card as I don't have or know anything about any coupon. But the service bringing the food to my room was courteous. I do appreciate the overall experience. It would be probably more activities if it was not during Ramadan.