Lea Klein

Review of The Mulia, Mulia Resort & Vill...

Luxury hotel with disappointing service. Bought a ...

Luxury hotel with disappointing service. Bought a giftcard from them because the staff was selling them and promoted that it has better value etc. But when I wanted to use it they made it difficult with plenty of restrictions. The front office staffs were especially condescending, rude and not helpful. They treated us like we did not pay for it. Do not buy their giftcard! Not recommended! There are plenty of other 5 stars hotels in Bali with better service and facilities!