Mike Conley

Review of Union Hotel, Benicia, CA

Do not use this hotel! It is advertised as a bed a...

Do not use this hotel! It is advertised as a bed and breakfast hotel. They even have a sign on the building that states they are a bed and breakfast hotel but guess what not only did we not receive a breakfast, the lobby was completely locked up there was no one to be found, anywhere! We tried calling the desk but there was no answering service, the phone just rang and rang at least ten times. Furthermore, we never saw or heard another guest throughout the night and morning. It was kind of eerie. I left a note stating that these conditions -- that is, no clerk at desk at about 8:30 a.m. and no breakfast that we paid for -- was inexcusable. They never attempted to contact us and just took our money and ran. The staff of this establishment lacks integrity.