The location on West Pine Street in Mount Airy ha...

The location on West Pine Street in Mount Airy has good food when they get your order correct during the daytime hours...out of the last three orders I have gotten there something has either been missing or completely incorrect. The night time staff puts food in microwave and Zapps it until even the dogs won't/can't eat it... I called on Friday when I got the total wrong thing I was charged for and had receipt the mgr on duty was very nice and stated she would refund my money. I call to see if it is ok that I come to get my refund and they say we can only give you a new item....i do not want a new item I want my money like I was told....get it right people everyone makes mistakes but geez this is recurring over and over.