Y

NOT WORKMANSHIP RELATED.

NOT WORKMANSHIP RELATED.
Their drivers are irresponsible and dangerous out on the road. As I was heading East on Isom right by the overpass on 281, about to go through the GREEN LIGHT; a white Chevy Silverado runs the red light heading West and turns to go onto the access road heading South along 281. I honk, and the driver flips me off! White male, with a beard and polo collared shirt. I used to do profiling and details of people just stand out. As I look at his logo, I am beyond disbelief since Gary Pools is a large, family owned company here in San Antonio. I would have never expected such outcome from a company that thrives in great customer service. With that kind of attitude towards strangers on the road, not sure if their demeanor is any different with customers.

****NOTE: I reached out to Ms. Tassie, and she informed me that she spoke to the driver and has taken corrective actions. I do appreciate a business that follows up on the reviews and addresses the issues.
thank you

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