Dealers sometimes get a bad rep and rightfully so ...

Dealers sometimes get a bad rep and rightfully so in lots of cases. But my experience at Mercedes Benz of Denver yesterday was definitely 5 stars. I purchased a preowned BMW X5 with Amos (sales person). He was super helpful, researched all questions he didn t know the answers to, was very patient, helped me get the car on a lifting bay to inspect the bottom. Really just went the extra mile to help me out (stayed late to answer my questions, came in early so I could test drive the car). Joe (new car manager... the used car manager was out) stepped in to process the transaction. Joe was definitely very customer-centric and got me out of there really quickly once I had decided we were good to go. Lastly - Max (finance guy) sorted through all the final paperwork. He understood why I wasn t interested in purchasing any add-ons like warranties, etc. No high pressure sales tactics. Again, class act.

Only had a brief negative experience with Jay, their used car sales manager. Let s just say high pressure with an air of arrogance resulting in a less than stellar encounter. Wasn t there to help get me in a vehicle nor cultivate a long term relationship for sure. But thankfully, Amos, Joe and Max saved the day. Ask for Amos specifically if you go to the dealership!