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MMMProd

3 years ago

So what to say, it is a real headache because the ...

So what to say, it is a real headache because the place, the atmosphere and the decor are unfortunately far above the quality of service. So people are certainly courteous and polite, but you totally feel like you are the number more to walk into the hotel. The experience gets worse in the restaurant where the dishes are moved without tastes and served with robotics that chills your back
The cocktails are still very good but served dry. You have to ask to be served some rather disconcerting olives for a 5 star
It's quite confusing because the location, the quality of the cocktails, the atmosphere and the music make it one of my favorite hotels but don't expect to have the service of a Georges 5. We are light years away of that.
A strict smile, almost military, we sometimes plague because we would like to be pampered to become an important customer even if we only spend 100 at the bar.
Too bad because the adjustment is made at the staff level and it would be easy to change habits and certain services to make it 100% fun

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