Abdul Chowdhury

Review of AutoGuard & Insurance

Recently my Autoguard warranty has come to an end....

Recently my Autoguard warranty has come to an end.

Throughout the two years of warranty they have approved both the warranty claims which were

1) Steering rack problem - Near the end of my warranty my car was having steering rack issues so I had took it to a VAT registered garage who had dealt with the claim. For the claim to be approved it took the garage over two weeks and the whole problem took around a month to complete from diagnostics to approval to completion. This is because the steering rack had to be removed to be sent to a third party company for refurbishment which meant that I did not have access to a car for a week and a half.

2) Fuel door does not lock when the car is locked - I had took my car again at the same garage, they had diagnosed the problem and this time as it was a small job the repair had been approved by the warranty company that same day, the job was small as it was just the fuel motor that had caused it to fail.