Our Service Technician, Micah Baker, just left aft...

Our Service Technician, Micah Baker, just left after performing our regular heating tune-up. We've had a good experience with all the Service Technicians over the years but Micah was one of the best. Great personality. Very through in explaining every thing he checked and what the status was.
We have been using Norrell ( though it went by other names ) for over 50 years and have never had a problem with them.