Michael Green

Review of Tansky Sawmill Toyota

Both Richard Norman and Amel Mustafa did a great j...

Both Richard Norman and Amel Mustafa did a great job, and provided excellent service, during my visit to the dealership to lease a Scion tC. They seem very conscious of customers' needs, and go the extra mile to provide top-notch service. They answered all the questions I had, and did a great job prepping the car for me to take it. I would definitely recommend this dealership, and especially these two members of the staff, to anyone I know who was in the market for a vehicle, and looking to get great service.

Richard Norman in particular seemed extremely knowledgeable about the vehicle, and is one of the most professional salespersons I have ever dealt with. No pressure about the decision - he made sure I had the opportunity to thoroughly test drive the car, and got all of my questions answered, and then gave me clear information about the type of lease in which I was interested. I wish this kind of business approach was more common these days, because I think it's the right way to deal with customers, and what customers really want. Individuals who have this kind of knowledge of good business should be in management, because they could help less experienced staff learn how to do what customers need and want, which would have to benefit the business, as well as customers.