Awful Company. I would have given 0 stars if I co...

Awful Company. I would have given 0 stars if I could. I ordered a desk and paid extra for delivery within 5 working days. I only recived the legs after a week of chasing I was told that the rest of the desk was out of stock. I cancelled the order and now the company refuse to process my refund until the legs have been collected. Guess what, I can't get them to collect the legs. After a further week of phone calls, still no response. Very pleasant when you get through (it takes at least 30 minutes to get connected to a representative) but not matter what they promise they don't follow this up with action. Awful Awful service, and as far as I can tell illegally keeping hold of my money as they broke their contract with me.