This hotel was so terrible, I have never had this ...

This hotel was so terrible, I have never had this in my life. When I check out they charged 700 more
And they said 24hours will be returned. It was lie. And i called Expedia and they said it take 7 days. How could you do that And this hotel air was so bad. It was noisy at night and from 6 am in began to noisy again!
is the lowest, the place is , his all below! This hotel is too bad. When I checked out, I charged me 700 euros more. I thought I didn t know. After they confirmed, they didn t even apologize. They also said that the money will be refunded to the card within 24 hours, which is almost a week. No, then call the reservation company and say it will take 7 days, so you can let me wait. It's a big liar, knock it down, you are not so poor and want to cheat customers' money? I have never encountered this in Milan every year! You can reflect on it!