Let's see 2 years ago I applied and my tablet froz...

Let's see 2 years ago I applied and my tablet froze. I was told that toyota doesn't care if your tablet froze. They also said that it would be a different scenario if I had taken the application on their computers and something messed up. Now I applied again and called about my application and was told I was ineligible for the rest of my life. I asked if there was anything I can do and got very rude responses especially when I asked what was in "my notes" under my profile. He refused to read me the note even though it involved me and was about me. Now here's the kicker my wife applied as well. She called about her application got the same rude boy I had gotten and the same answer. She was ineligible. But his response to that was "we'll just get rid of that real quick" my wife replied with are you sure? He said "yep I'm sold on you". My experience with Kelly services is not one I'll forget and I will not allow my wife to work with the individuals who treated me so poorly.