Stayed here many times in the past, but sadly need...

Stayed here many times in the past, but sadly needed to change my rating from 5 to 3 this trip. Really didn't want to be traveling in pandemic times, but needed to come to AZ for business so came here feeling a bit more confident since we're familiar. Of course the place looked pretty empty, but 1st issue was when we asked for a room that had not been occupied for the last 2 weeks we were told there weren't any. It's an immense property so seems unlikely, but what can you do. She assured us they sanitize, but I told her pillows are the problem. We placed towels under the cases. 2nd issue was when we went to the lounge for a beer and quick dinner. Seems the servers/bartender had friends at the bar and couldn't be bothered paying attention to other customers. Saw us walk in and sit down, but never acknowledged us. We waited awhile, but ended up leaving and going outside for food. So much for the convenience of services on the property. We come here each year with a group of friends for car shows, but a return is questionable after this disappointing visit.