I had the best representative once I was called, b...

I had the best representative once I was called, but the four hours leading up to that, I was stuck listening to your rude and extremely disrespectful security guard. We are adults, and should be talked to as such. Threatening people with felonies because he thought they had a pocket knife?! Come on. He even told a woman if he heard her phone one more time she needed to leave to her vehicle, and that everyone seemed to miss all the signs leading to the office about the rules . All about safety, but I m also about respect, and he is greatly lacking in that department.