T. R.

Review of MedStar Health, Washington Hos...

This hospital needs to be investigated and sanctio...

This hospital needs to be investigated and sanctioned.

My mom had spinal surgery and spent four days in the operation recovery area in the basement because there were no beds available upstairs.

Upon visiting, I asked for a chair and a nurse told me I wasn't allowed a chair because visits are only 10 minutes in recovery.

My issue was, she wasn't supposed to be in recovery and that she was only in recovery because the hospital had nowhere to put her which isn't the family or patients fault.

Then, she was suddenly discharged and when I went to pick her up, she was seeing colors, hearing voices and her for foot was swollen. I asked if they were really discharging her like that, the nurse asked her what month and year it was, which my mom answered correctly and the nurse said she was fine and we'll hear from someone following up on her.

Then I get to the pharmacy to put in her meds and I'm advised by the pharmacist that the insurance won't cover the narcotic because the DEA # had expired.

How is a hospital or doctor of a hopital DEA# expired?

So, I had to pay out of pocket for her meds.

I've had my own issues with WHC and their affiliates but this was just ridiculous.

I, myself was scheduled for surgery later this month and the lady who scheduled my surgery called me last week and told me I needed to reschedule because my surgeon was going to have an emergency the day of my surgery.

How does someone have an emergency three weeks away?

I asked her if there were any special instructions I needed to follow leading up to my surgery and she said she didn't think so.

I've had surgery before, so I know there are instructions but the fact that she told me she didn't think so, is ridiculous and quite dangerous.

Then, after this week with my mom, I'm not sure if I'll even attend my own surgery.

WHC clearly is overwhelmed and they're going to kill someone.