Matthew Tsui

Review of Hotel Novotel Taipei Taoyuan I...

ROOM CARD: I have two nights of stay at the hotel....

ROOM CARD: I have two nights of stay at the hotel. When I got back to the hotel at the second night, the two room cards are not working and I could not get into the room. I needed to get back to the lobby and wait for a 20-min queue for fixing it. It was already 11pm and I felt so exhausted on this.

BUFFET DINNER: I had the buffet dinner at my first night there. As it is not complimentary and I needed to pay the price, I had certain expectation on the quality. However, it is rather disappointing. The food variety is far fewer than in other Novotels e.g. Bali, Hong Kong. The hot food are only in room temperature. It is far below a hotel standard.