First they tried to over charge me, then they didn...

First they tried to over charge me, then they didn't fix my car on time as promised or properly. Then they delay fixing it properly. It should not be a 2 week battle to get a cooling fan fixed!!! Particularly if its under warranty. They are actually causing a single mother with a medical condition PAIN by adding all of this unnecessary stress. If my car had broke down on the Highway instead of in town, my children could have been hurt. AND I STILL DON'T HAVE MY CAR BACK! Apparently over nighting parts never actually arrive over night!

I like my Kia. I will never buy from Lithia again.

Update. HQ finally got back to me. My car is still not fixed though... day 10...