I took the entire family out one evening (all eigh...

I took the entire family out one evening (all eight of us) and decided to give Collins a try. Never been there and was looking forward to it.

I wasnt really impressed with the ambience - it didn't feel like a steakhouse, so they need to make some improvents there.The waitress was pleasant and engaging. The food was good and tasty.

However on an evening that wasn't busy our food took AN ENTIRE HOUR - I'm not kidding! An hour to grill some burgers. (I received a phone call after I placed my order so I had the time on my phone). The food arrived an hour later an the staff weren't fazed at this. For this reason it gets 2 stars.