Bill D

Review of Wayfair

Terrible Customer Service. Buyers Beware!!!

Terrible Customer Service. Buyers Beware!!!
Ordered a $3000 pool table, After 45 days of no contact/updates, I inquired about the status. After a lengthy call, they said they "couldn't tell where it was" and asked if it was ok to "re-order it". Of course I said "NO", and took my business to another company. Just out of curiosity, I looked on their website, and the pool table I originally purchased in June showed "OUT OF STOCK", yet they were willing to "re-order it" and keep/float my money. This is a dirty tactic and very dishonest. Do yourself a favor and take your business to another reputable company.