Abel saenz

Review of Santa Monica BMW

I had an absolute horrible experience here. Prices...

I had an absolute horrible experience here. Prices are absolutely absurd. If you happen to get Brian as your service adviser I would either ask to be switched or just leave this place all together. All i wanted was to get an estimate emailed to me so I could send it to my dealer and Brian is not capable of that let alone even contacting me back numerous phone call I had to go in just to have another adviser do it with incorrect part numbers. Not to mention the manger never contacted me back.