Parcels simply disappear even though they have sup...

Parcels simply disappear even though they have supposedly been delivered. Parcels sometimes disappear in the depot (Wustermark) and reappear after two weeks ... In Berlin, dpd has the most incredible parcel shops, sometimes the employees in the shops can neither speak nor read German, so you as a customer look at the parcels in the shop let go to find your own program.
There is still one star too many! I am happy to pay a little more for shipping if a competent delivery service is commissioned!