Bought 2014 f-150 didn't have any floor mats, owne...

Bought 2014 f-150 didn't have any floor mats, owners manual, our spare key.They said they would order it and I could pick it up on a few days.well 3 months later I went up to the dealership and they didn't order it, so had to wait another month for it.still no call had to call them