Lisa Williams

Review of Audi Plano

We almost walked out!

We almost walked out!

Luckily we had Kelly Morck as our sales agent who made the process smooth as silk. He was very nice, knowledgeable and gave us the opportunity to decide on the best deal for us. We were all set to visit other dealerships that day, but he made the sale!

Upon entering Audi Plano we walked around to view the displayed autos, then we walked out to the lot to see what they had to offer on site. After about 10-15 minutes of looking around we went back into the sales building where we again snooped at the cars on display. NO ONE APPROACHED US EVER!!!!! When I finally went up to the receptionist, she was snotty, and "put out" that we were there. We just wanted to talk to a sales agent. After a few "hu-rumphs" she went to get a sales agent and Kelly walked up. He is a new-ish sales agent at this location. (I assumed that this girl offered Kelly because the other agents took a look at us and decided "we were not the kind who would buy." Poo to them.) Kelly was gracious, took the time to talk about Audi's with us having never researched the cars fully before, he showed a couple of options within our requirements and took us on a test drive. That's all it took. He made the deal work for us and made the sale! THANK YOU KELLY!!!! Our day was made. We didn't go look at the other lots as planned. Probably wouldn't have happened that way if Kelly had been snooty too. I hope we will enjoy our Audi A3 as much as we appreciated Kelly Morck for his kindness, realistic approach and personality.