Jim Sutton

Review of Novotel Amsterdam

Overall very good, let down badly by the restauran...

Overall very good, let down badly by the restaurant. We had booked a romantic weekend away for two - this is important as you will see later.
We booked a table, and seated, but were not given a drinks/wine menu, nor told about specials - we had to ask a member of staff for the drinks menu.
When the meal came my partners salmon was not cooked. We returned it and were told they would cook the salmon some more. I continued to eat my meal alone, otherwise it would have got cold - this was supposed to be a romantic meal for 2, not 1! Eventually my partners meal arrive, but by then I had virtually finished mine - so we ate separate meals. No apology or deduction from the final bill - no tip left - very disappointed.