Zachary Mortimer

Review of Educational Products Inc.

VERY POOR SERVICE! I did a drive for a local schoo...

VERY POOR SERVICE! I did a drive for a local school. NONE of the kids school kits were going to be shipped on time because they were busy and backed up on orders . They told me the only things that shipped were the teacher kits. I then went out and had to buy all the school supplies on my own that were promised to these kids so they had their supplies for the first day of school. I purchased and assembled all my own kits. I was told I could cancel the order with EPI and be refunded. I asked them to call me several times and I received NO call back at all. I ve left SEVERAL messages now. Yesterday the school called me to say they received EVERYTHING! EPI didn t even know that what they shipped. Now they are refusing to refund me because everything was received - even though it was all late. I would NOT recommend EPI. Very poor communication, very poor customer service. EPI still has not called me back or refunded me for any of the kits.