I have used this guys for a number of years and th...

I have used this guys for a number of years and their price and service had, up until now, always been great.

I appreciate Covid has had a massive impact on most people and businesses but since the onset of Covid Furniture at Work have proved to be difficult to contact, they have failed to keep to promised timescales both on the delivery of products and responding to e-mails and calls, they have truly been absolutely appalling, and being in a service industry myself I try to see the best and forgive those little mistakes that we all make.

I have given them a number of opportunities to put things right, I even suggested what would resolve the issue and time and time again they have done nothing - hence why I am having a 'whinge' on Google, as they need to know how far they have fallen in the Customer Service stakes.

I will not use again going forward.