jacqui gelin

Review of Pink Lucy Design House

I ordered 2 dresses September 21, 2016 I contacted...

I ordered 2 dresses September 21, 2016 I contacted the company in November via phone and was told it takes 8-10 weeks for the item to complete production and I should receive the dresses by the first week in January. At this point i was annoyed, because the dresses were ordered for holiday festivities i planned on Attending. I called again towards the end of January and Spoke with Dawn and Stated I NO LONGER WANTED THE ITEMS I WANTED A FULL REFUND and She assured me she would get Right ontop of it to see what the delay was. A few days later January 23, 2017 i recevied an E-Mail from Dawn Stating my items were currently in production and it would be wrapping up that week. January, Feb.March Came and went. Ive called several times and no one answers the Phone, It is NOW March 31, 2017 and I still have NOT received my items or a full refund I JUST WANT MY MONEY BACK :( . NO one has Even contacted to let me Know What the Hell is Going on. Its Been 6 months I could have Gotten a Wedding Dress Made within that timeframe. DO NOT ORDER FROM THIS COMPANY UNLESS YOU HAVE TIME AND MONEY TO WASTE