tom graf

Review of Pella Corporation

we have had excellent service from pella over the ...

we have had excellent service from pella over the past several years. denny van langen has helped us replace 25 windows in the house, 5 double windows in our three-season porch, plus two doors and a slider. i'm detail-oriented, so denny was a great fit for me. there are way too many options to go through all the details, so denny listened to what we wanted, and gave us two or three complete proposals, each of which contained plenty of details for me to understand and choose. we were able to make an informed choice, which led to our high level of satisfaction with all three projects. the installation crew was very professional, with an excellent crew chief, skilled in customer communications.

we did have one problem with water getting into our front door sidelights, due to a faulty seal in manufacturing. denny served as the point person to see that the problem was fixed (sidelights were replaced without charge, because they were still under warranty), and again, i was impressed by the service crew.

the quality of the pella products is outstanding, and our house is now very well insulated and attractive!