K

Kumar G

3 years ago

Some staff behave such that some one came here aft...

Some staff behave such that some one came here after doing a crime. No proper guidance or coordination with patients and their family at the time of admit.
I'm writing here after visiting back to back 4days to get my parents test report &it's review to the doctor. I was asked to submit my file on counter no 2 and advised to wait near room no214 you will be called within 1 hr on 10am, I went there and waited for 3and 1/2 HOUR noone called in between doctor came out fromRN. 214. I went inside and asked a madam said your file didn't reach here go and ask C. N2. Here a man from record room was asked he says I returned from there you go and meet directly to the doctor at 214.
Surprisingly when I requested to meet doctor his assistant took my file and entered my number in his record at last and said you are cheating me you came now.
After waiting another 2 hrs I found that person from record room who was carrying all files and who said me I returned from room no214. Now I found both staff at the same time one of record room and other doctor assistant. He said clearly in front of me that "Inka file Mai 11 baje laya tha and lekar Chala Gaya inka report dikha dijiye"
And finally I reviewed my report to the doctor at 4:30 PM.
So I request the management and administration to please advise them to behave well and being supportive to the patient and their family because any one come here with a expectation of very good services of well reputed sansthan after this serious desease like cancer.

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