mangleddigits

Review of Michael E. DeBakey Veterans Af...

Always there for long periods of time. Staff is us...

Always there for long periods of time. Staff is usually rude. Took me almost an hour to try and make an appointment and got transferred to 9 different people. The worst part is I didn't even get an appointment with the person I needed the appointment with. I once sat waiting on a clerk to check me out for 20 minutes while she sat and talked on the phone with her boyfriend and joked about what she was going to do to get home. When I finally spoke up she told her boyfriend that she had to go and then rudely told me that their system is down so I need to wait. The parking is horrible, usually takes me about 45 minutes to an hour to find a spot. These are the few of many incidents that I have experienced here. I dread every appointment that I have to go to. The only reason i give it two stars is because they have helped me with one medical issue that was unable to have been fixed by any other medical facility, other than that, they have been my worse nightmare.