Sameem Nabil

Review of Fletcher Leisure Group

Horrible customer service low grade scales. Dealt...

Horrible customer service low grade scales. Dealt with a susan in customer service who tried to charge me 25 dollars to send me a replacement scale after 2 months. I used the scale in my store to measure 1 ingredient repeatidly. Its a kitchen scale and should be able to do this for more than 2 months. They emailed me after 2 weeks of back and forth and offered to send me a new one for 25 dollars. What a shame

The box clearly says KITCHEN SCALE 2 YEAR WARRANTY then when i asked about this susan says its not for commercial use and that voids the warranty.