J

Jennifer Benites

4 years ago

Stylists are great, front desk staff consistently ...

Stylists are great, front desk staff consistently disappointing. Heather, Pamela and Elizabeth are my go-to for blow outs and they're great. They're all very friendly and do great work. Front desk staff in general are not customer service focused - don't seem to get the concept. It's really petty but the last 3 visists I've been asked what I want to drink and all 3 times they forgot to provide it. Maybe just stop offering if you can't execute on following through on a glass of water.

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