First time using the Lexus service and it was impr...

First time using the Lexus service and it was impressive.
I was called in for an airbag fault and on the way in -30 weather got a flat in a newly installed tire.
I had already been back to KAL tire twice and here it was flat
Lexus said I should go back and get the rims re-cleaned so the bead would seal.
That's when I experienced the Lexus treatment.
When I returned Lexus had fixed that tire and a pressure sensor problem (Kal tire said it needed to be replaced-not so said Lexus)
They also filled my tank.
All complimentary
Thanks Birchwood Lexus