Today was the first time my wife and I have ever b...

Today was the first time my wife and I have ever been to Wild Waves... Suffice it to say... We will NEVER be returning. First. The website quoted me $10 for parking... Charged me $12. That was okay. I can over look that. Got into the park after the most relaxed security check I've ever seen. I literally made it into the park with my firearm in my backpack that was "checked" by their security. Luckily I'm a respectful and responsible gun owner and got a stamp and returned to my vehicle and locked it in my trunk... Have you guys ever heard the phrase "soft target"...? If not, do your patrons and employees a favor and toughen up on your bag checks because allowing two unwittingly armed adults into your park is purely irresponsible! Luckily your mistake was caught by us and corrected by us.

So now down to the meat and bones of why we will never return to your park.

1: $15 for a locker? Are you kidding me?! Price gouging much?
2: we enter the park at 11:30am and the entire 4 hours we were in the park, the only moisture to touch our bodies was from our own sweat! There were 400 yard long lines of people waiting for the free tubes for the rides, so we decide we would pay the $13 for the double tube. After waiting in line for over an hour, we were informed that they were out of tubes... After taking my money and giving me a wristband with the promise of "one possibly becoming available. At some point". I asked for a refund.. guess what... No refunds. Does that makes sense to you?!
3: finally after arguing with the apathetic Harry Potter look alike at the tube rental area for close to 30 minutes while waiting on a "manager", I was advised if I did not want to continue to wait, I could exit the park and visit the Human Resource Department... Outside of the park. Luckily my wife was smart enough to locate the Guest Relations area magically, there was a manager by the name of Eric sitting there with a female employee sitting and chatting meaninglessly. I explained why I was so upset... Mainly the fact that at that point I've paid over $100 between parking, entry, locker rental and a tube rental I never received... And all he would offer was reentry tickets... Literally seconds after I told him we would never be returning. So obviously he wasn't listening to my very valid complaint. So then I become extremely frustrated and demanded a full refund and to be escorted from the park in order to make sure they knew we were leaving and not making anything up. He wasn't willing. The female employee then stated it was possible for me to get a refund, but I needed to email the finance department because I paid with my debt card. Are you joking me?!
In order to document the promise of a full refund, I began filming Eric, with the camera pointed to the ground in order to respect his request not to be videoed. I explained that because he refused to get me in contact with anyone from your finance department I wanted to document him saying he is the manager on duty and I WILL get a full refund. So I have video of this promise... So I expect a full refund of every dime i spent. Especially the $13 for the tube I never received! So that's $12 for parking, $40 for two entry tickets and the $13 dollars for the tube I never received. A water hose and kiddy pool would have been more satisfying... No wonder Six Flags sold it off.