L

Lisa Masterson

5 years ago

I wanted to share my overwhelming appreciation to ...

I wanted to share my overwhelming appreciation to Electronic Caregiver.

My dear mother has a 4200 device that I insisted she get after my father passed away earlier this year.
Around 9:00 p.m. on Friday July 27, 2020, I received a phone call from Rapid response telling me that she had fallen and needed help getting up. Well, needless to say, I panicked and asked if she was OK? The operator at Rapid was so calm and understanding. She stated that the EMT s were dispatched and asked the ETA of my arrival and color of my car.
There was a rain storm occurring so it took a little longer to get there than I wanted! When I pulled up to the house, I noticed the power was out in the neighborhood. The Ambulance was already there, EMT s where already in the house with flashlights and my Mom was sitting on the couch (thank goodness!). Mom had gotten startled by the power going off suddenly as she was walking across room to get the flashlight and stumbled. Luckily, she was close to the couch and basically fell against that which broke her fall. No broken bones!
The EMTs opened the lock box outside and gained access to the house since all doors where locked. I recommend EVERYONE getting this addition for loved ones living alone seeing that the EMT s would have had to wait for me (or someone else) to arrive OR break the door and lock to get inside which meant my mother lying on the floor even longer!
THE SYSTEM WORKED! My sister arrived shortly after and was really impressed with the whole process.
Thank goodness Mom pressed that button!

THANK YOU ELECTRONIC CAREGIVER FOR AN AMAZING PRODUCT!

Lisa Masterson

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