Justin Ovson

Review of Zadok Jewelers

I have had the pleasure of purchasing both watches...

I have had the pleasure of purchasing both watches and jewelry at Zadok. Their staff is inviting and knowledgeable on the product lines. As a passionate watch collector, I love that Zadok carries multiple high horology manufacturers. There are times when I visit the store just to see what s new and have never once felt pressured to buy or rushed to make a decision. The staff is attentive without being pushy. If you are looking for a quality timepiece, AJ has an encyclopedic knowledge of all of the references Zadok carries and will spend time educating you on models that strike your interest. I have also worked with Stacy and she too is patient and diligent throughout the sales process. When looking for a hard to acquire AP, Stacy was communicative on order status via multiple emails and in person upon delivery. Finally, sure the store is in the business to make money, but I have been impressed by their willingness to work with customers on pricing to suit a budget. I feel like Zadok s intent is to create lifetime customers versus a simple transactional one and done mentality. I have seen this through their after-sales support (watch fittings, cleanings, returns, gift wrapping, etc.) and the fact that they genuinely know who you are when you walk back in the store. There are lots of high end jewelry options in Houston and especially around the Galleria area, but for some reason, I always seem to find myself back at Zadok.